Volunteering Terms & Conditions
Shifts and hours of volunteering.
When you sign up as a volunteer, you are making a formal commitment to volunteer 2 – 3 shifts which are each 6-8 hours long.
You can request to volunteer the same shifts as your friends who have also signed up to be a volunteer and we will do our best to accommodate.
Shift rotas will be released between 8 -10 days before the festival start date.
Proving your right to volunteer in the UK
To volunteer with Quick Panda Productions you must have the right to work in the UK. If you do not have the right to work in the UK, or do not understand what we mean by right to work, please email Dale@quickpandaproductions.co.uk
Confidentiality, intellectual property and data protection
When you register to become a Volunteer with Quick Panda Productions, We will keep your personal data, as provided in the volunteer sign up form, to run our service. This will be stored and used in line with GDPR policies. We will need to share your data within Quick Panda Productions to be able to process any tickets. Quick Panda Productions will never pass on any personal data to any other companies or send you marketing without your permission. If you're interested in how and why we store your data, you can read our Privacy Notice here.
Capturing photos, videos and sound recordings
By signing up as a volunteer, you are agreeing that any photographs, videos, and/or sound recordings taken of you may be used for Quick Panda Productions promotional purposes. This includes use by partners and sponsors of QPP. You can opt-out of this agreement by simply emailing Dale@quickpandaProductions.co.uk or speaking to a member of staff directly at the festival. You can opt-out at any time, including at any point after the festival.
Camping and access to festival site
Quick Panda Productions will allocate camping space in the festival’s staff camping area where volunteers have access to staff toilets and showers. We ask that all volunteers stay within our designated camping area unless you have specific requirements (in which case please email Dale@quickpandaproductions.co.uk directly).
Please note that we only provide a meal to our volunteers while on shift, but you can bring a camping stove to cook with or buy meals from festival vendors out of shift hours. There will also be an area with tea, coffee, kettle and microwave to be able to make food and drinks while on shift.
Our volunteers are representatives of Quick Panda Productions and must act respectfully and follow regulations stipulated by the festival itself. This includes not entering areas to which you do not have authorised access and behaving appropriately within the campsite (i.e. keeping the area clean and keeping respectfully quiet during the nights/early mornings).
New volunteers are required to pay a deposit of £50 to secure their place at their festival of choice. Returning volunteers must pay £20. Your deposit will be returned to you in full except in the following circumstances:
- If you cancel your position within 3 weeks (21 days) before the festival start date*
- If you do not complete all your allocated shifts*
- If you violate our volunteer code of conduct
- If you do not return all equipment given to you for use during your shifts (i.e. radio, card machine, other equipment)
* If you have a valid reason for cancelling or not completing your shifts (such as illness and you can show us a note from a medical centre), we will return your deposit in full.